We aim to train our practitioners to the highest possible standards to ensure safe and professional practice.
Every member registered with the IAKP is bound by our code of conduct.
However, occasionally someone comes away from a Kambo treatment feeling they received less then excellent service. These things happen and that is why we have a complaints procedure. Sometimes we can put things right; sometimes we can explain what happened and why. Sometimes we can only apologise.
Our aim is to learn from practitioner mistakes. What you tell us helps us to review our training methods and improve your Kambo experience.
We will treat your complaint confidentially, seriously and in a timely manner.
Please note our complaints procedure is solely for complaints about Kambo treatments a client has received from an IAKP registered and trained practitioner and is only applicable to breaches of our code of conduct.
It is not for any other type of complaint or for complaints about Kambo treatments from practitioners not trained by the IAKP.
Complaints of any other nature will not be responded to.